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Choosing pet insurance - how to find the best deal

Choosing pet insurance - how to find the best deal
Do you have pet insurance for your furry family member? We take a look at the different types of pet insurance policies available and how you can find one to suit your pet's needs.
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A pet makes a loyal and loving companion but is ultimately dependent on the care and attention provided by its owner to keep it fit, healthy and happy. Choosing the right pet insurance is key and could save you lots of money in the long run.

It is a staggering fact that almost half of all domestic pets need veterinary care each year due to accident or illness. Pet insurance is an important part of responsible pet ownership. Having to make a decision in the face of a pet’s illness can be difficult for pet owners without having the added worry of whether or not treatment can be afforded. Pet insurance allows pet owners and their veterinary surgeon to make the best decision about their pet's care, regardless of the financial implications.

Pet insurance - where do you start?

A wide range of insurance plans are now available and these range from budget to very comprehensive. There are also many places to buy a policy, for example at your vet practice, from an insurance broker, over the internet or at your local supermarket.

Whilst the policies may appear to be the same as each other there are some important differences between the products on offer and the pet owner should be aware that the level and type of cover varies significantly. Most pet owners buy pet insurance to protect themselves against unexpected vet fees. This should be your most important consideration as 97-98 per cent of claims are for vet fees.

You should be aware that the majority of pet insurance plans do not cover preventative measures such as vaccinations, flea control, worming, spaying or castrating.

Understanding your pet insurance policy

The key difference between pet insurance policies is the way in which vet fee claims are handled. However there are basically three types of policy that are sold in volume:

A ‘lifetime’ policy has a maximum vet fee benefit available each year which is renewed at the end of that year. This means that the pet insurance policy will continue to pay for chronic or ongoing conditions such as arthritis, diabetes and eczema right into the pet’s old age. This is important as over 30 per cent of claims on lifetime policies are for conditions that continue for over 12 months.

A ‘12 month’ policy places a limit on the length of time that any single condition can be claimed for. After 12 months, the insurer will stop paying for that particular condition and it will be excluded from cover. This type of policy is typically much cheaper than a ‘lifetime policy’ but it does not provide the same long-term peace of mind.

A third type of policy exists which places a monetary limit or ‘maximum benefit’ on the amount that can be claimed. This means that the insurance company will only pay up to a set amount for each treatment, regardless of the total cost and does not guarantee long term cover for a dog or cat suffering from an ongoing or recurrent problem.

How to find the right pet insurance deal for your pet

Here are some tips to help you choose the right type of cover for your pet.

  • Speak to other dog, cat and rabbit owners, vets, breeders and charities who may have first hand experience of pet insurance and ask who they recommend.
  • Always check the policy terms and conditions and make sure that you understand the type of cover you are buying.
  • Ask the insurance company if the policy offers lifetime, 12 month or maximum benefit cover.
  • Don’t just purchase a policy based on price alone – a cheaper price usually means compromised cover.
  • Consider buying a policy from a pet insurance specialist – they only deal with pet insurance, not motor or home, so they usually have a greater understanding of the pet owner’s needs.
  • Always check the excess so you know what you will be expected to pay for if you make a claim.
  • Speak to the insurance company and ask what types of treatments they will cover under their vet fee benefit – for example will they cover behavioural, homeopathic, and dental treatments?
  • Ask the insurance company how quickly they pay valid claims.

Other pet insurance benefit levels

Most of the other benefits in a pet insurance policy should be considered as secondary. However, of the additional benefits, Third Party Liability Cover for dogs is probably the most important. If your dog causes an accident that results in injury or damage to someone else or their property, you could be found legally liable. Third Party Liability Cover will pay the compensation and costs awarded against you and the legal bills.

Other optional benefits may include:

  • Death cover – whilst this cannot replace your beloved pet, a refund of the purchase price or market value is available under some policies
  • Advertising and Reward – if you cat or dog is stolen or strays
  • Boarding Fees – if you require hospitalisation and need to find a temporary home for your pet
  • Pet Travel – if you are planning to take your pet abroad under the Government’s ‘Pet Passport’ scheme
  • Other benefits include helplines, pet monitoring and bereavement counselling.

Pets at risk

A survey carried out as part of National Vaccination Month revealed that 11 million dogs, cats and rabbits are needlessly left at risk of serious disease, and even death, because they are not vaccinated, yet around a quarter of owners are unaware of any disease risk.

Sources of pet insurance information