We are committed to protecting your privacy. We will only use the information that we collect about you lawfully, in accordance with the Data Protection Act 1998.
We collect information about you for three reasons: firstly, to process your order, secondly, to submit your competition/prize draw entries (when applicable) and thirdly, to provide you with the best possible service.
We may send you information regarding the progress of your order by email.
We may also occasionally make our mailing list available to other trusted third parties. Please select the appropriate option when sending personal information to us if you would prefer not to receive offers or information from other relevant companies. Alternatively, please email us with your name, address and membership number (if you have one) and we will ensure that none of your details are passed on.
The type of information we will collect about you includes:
We will never collect sensitive information about you without your explicit consent
The information we hold will be accurate, relevant and up to date. You can check the information that we hold about you by emailing us at enquiries@mychild.co.uk or calling customer services on 0845 2591418. If you find any inaccuracies we will delete or correct them promptly.
All personal information will be held in accordance with our internal security policy and the law.
We do not track the patterns of behaviour of individual visitors to our site, other than storing details of the items they have ordered, and monitoring advertising/promotional campaigns. We may sometimes use a "cookie" to identify the contents of your shopping basket, which is deleted from your computer when your web browser is closed. If you entered our site from a link from another website, a cookie may also be set to help us determine the effectiveness of the campaign. If you have any questions or comments about privacy, please email us at enquiries@mychild.co.uk.
