“my child Introductory Pack” or “Goods” means: the product, which includes various software titles and books. Contents in the pack will vary.
The my child Introductory Pack must be paid in full ten days after receipt of goods or returned by the consumer. The customer is not required to do anything regarding this payment as this will be taken automatically after the trail offer has ended.
My Child may suspend or cancel individual membership at their reasonable discretion or if an individual subscriber breaches any of their obligations stipulated within these Terms and Conditions.
Cancellation notice: consumers have 14 days from the date they took up the trial offer to examine the goods. In the event that the goods are deemed unsuitable cancellation is required by return of goods or written notification within this 14 days.
The my child Introductory Pack must be returned in a re-saleable condition.
Customers are eligible for a refund on the postage and packing charges of the introductory pack if goods have been received back to my child (235 St John's Street. London. EC1V 4NG) within the stipulated 14 day trial. Goods will be delivered by courier, if the customer is unavailable to take delivery of the pack and is left a “delivery attempted while you were out” card, re-delivery must be arranged as soon as possible. By agreeing to take up the trial the customer is responsible for taking delivery of the goods and as such must be aware that the non-refundable full payment of the subscription will be taken after the 14 day trial is over. Contacting Customer Services (0845 259 1418) will ensure that the trial end date is extended if there is a problem arranging re-delivery within the 14 day trial period. It is recommended consumers retain proof of postage.
All software is tested prior to dispatch, however in the instance of faulty software customers may return the software to my child at the above address to be tested and exchanged if a fault is confirmed.
In the instance that a card payment fails on its first submission, my child reserve the right to recover the funds at a later date in full or part payments as instalments.
No copies may be taken of any software issued to a customer. my child magazine is owned by My Child Ltd a company registered in England and Wales whose registered office is at 33-41 Dallington Street London, EC1V 0BB. Company Registration No. 05321281.
If you have any queries, please contact Customer Services at enquiries@mychild.co.uk or on 0845 259 1418
None of the above affects your statutory rights.
Entry into this prize draw implies acceptance of these rules and conditions. Open to all UK residents aged over 18 years or over, other than employees of My Child ltd and others professionally associated with the magazine and their immediate families. The prizes/giveaways are as stated and will be awarded to entries drawn at random on the draw date. Winners will be notified within 14 days of the draw. The prizes/product give-aways are subject to availability. In the unlikely event of stated prizes being unavailable, My Child Ltd reserve the right to substitute the prize for one of equal value. No cash alternative is available. No correspondence will be entered into. One entry per prize draw/give-away per household. In entering this Prize Draw the entrant is agreeing to receive email from My Child ltd and carefully selected partners. This promotion may be conducted over several different websites simultaneously. Winners' names may be published in my child magazine and may be required to participate in publicity. Promoter: My Child Ltd, 235 St John Street, London, EC1V 4NG
